Connect-Vets (“Connect-Vets,” “we,” “our,” or “us”) is committed to protecting the privacy of our donors, volunteers, Veterans, military families, website visitors, and community partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our organization.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Information We Collect

We may collect the following types of information:

Personal Information

You may voluntarily provide personal information including:

• Name
• Email address
• Mailing address
• Telephone number
• Organization or business name
• Donation information
• Volunteer information
• Event registration details
• Information submitted through contact forms
• Any additional information you choose to provide

Non-Personal Information

We may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Time spent on the website
• Referral websites
• Date and time of visits

 

How We Use Your Information

We may use your information to:

• Respond to inquiries
• Process donations
• Register volunteers
• Register event participants
• Provide services to Veterans and military families
• Send newsletters and organizational updates
• Improve our website and services
• Process sponsorship and partnership requests
• Maintain internal records
• Comply with legal obligations
• Prevent fraud or unauthorized activity

 

Donations

When you make a donation, payment information is processed through secure third-party payment processors. Connect-Vets does not store complete credit card numbers or banking information on our servers.

Please review the privacy policies of any third-party payment processor used during the donation process.

 

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember visitor preferences
• Analyze website traffic
• Measure website performance
• Enhance user experience

You may disable cookies through your browser settings; however, some portions of the website may not function properly.

 

Email Communications

If you subscribe to our newsletter or provide your email address, we may send:

• Organization updates
• Fundraising campaigns
• Event announcements
• Volunteer opportunities
• Program information

You may unsubscribe at any time using the unsubscribe link included in our emails.

 

Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share information only with:

• Payment processing providers
• Website hosting providers
• Email communication platforms
• Event management services
• Service providers assisting with our operations
• Government agencies when required by law

These providers are required to protect your information and use it only for authorized purposes.

 

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

 

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of any third-party websites they visit.

 

Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we learn that information from a child has been collected without appropriate consent, we will promptly delete it.

 

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Request access to your information
• Request corrections
• Request deletion of your information, subject to legal obligations
• Opt out of certain communications

To exercise these rights, please contact us using the information below.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

 

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Connect-Vets

36 Pony Circle
Martinsburg, WV 25405

Phone: (304) 585-0247

Email: info@connect-vets.org

Website: https://connect-vets.org

 

Our Commitment

At Connect-Vets, protecting the privacy and trust of the Veterans, military families, donors, volunteers, sponsors, and community members we serve is one of our highest priorities. We appreciate your support of our mission and are committed to handling your information responsibly and transparently.